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Get In Touch: info@iHostname.com
iHostname employ an Acceptable Usage Policy to maintain the performance and integrity of our computer equipment. Breach of our Acceptable Usage Policy may result in account suspension or termination without refund.
iHostname does NOT permit any of it's services to be used for illegal purposes. These include but are not limited to spam, unsolicited commercial email, warez hosting, piracy and hacking related activities. iHostname will remain the sole arbiter in what constitutes any of these activities. You acknowledge that participation in any of these activities will result in immediate termination without refund. iHostname may involve law enforcement authorities if we deem necessary.
If iHostname discovers child pornography on any services provided to You, your account will be immediately terminated without refund. Your personal details will be passed to law enforcement authorities and we will assist fully with law enforcement authorities around the world to seek charges against You.
iHostname do not permit any type of hacking, denial of service, distributed denial of service, sniffing, spoofing, password cracking or similar malicious activities to be performed on or by it's services. iHostname will remain the sole arbiter in what constitutes any of these activities. You acknowledge that participation in any of these activities will result in immediate termination without refund. iHostname may involve law enforcement authorities if we deem necessary.
If your account was cancelled or suspended for non-payment and you still need your data to take with you there is a $25 per incident charge for all inquiries regarding previous services and / or support. We generally keep backups available for a period of 30 days after account cancellation, but can provide no guarantees on the actual length of availability of a backup. If you fail to initiate support within 1 week of hacking website; For setting up and restoring website from manual owned backups (this is only applicable for those website/s which were developed by iHostname only) OR backup from user provided CD/USB OR any other storage media, we will charge $55 (service charges) per website. For hacked/virus infected website/s, we charge $20 for re-setup hosting account. However, restoring from online weekly backup/s is FREE, but you must have to inform our Support Team and initiate support ticket as soon as possible within a week.
iHostname has strict resource usage restrictions on Web Hosting and Reseller Web Hosting Services. These are designed to maintain the integrity, security and performance of our web servers. Failure to abide by these restrictions may result in account suspension or termination without refund.
Disk Usage Provision. 90% or more of your content on your website must be linked from an HTML or similarly coded web page where all content is freely available to the public. Your website consists of web pages of a standard design, essentially HTML based text and graphics. Downloadable files, media, streaming content or any file which consumes more than 500kb of space must not exceed 10% of your total used disk quota.
WordPress Usage & Modules. We do not allow any WordPress caching modules on our shared or reseller hosting services. WordPress caching modules continually cause server overload problems and are only allowed on VPS or dedicated hosting.
iHostname has strict resource usage restrictions on Business Web Hosting Services. These are designed to maintain the integrity, security and performance of our web servers. Failure to abide by these restrictions may result in account suspension or termination without refund.
Disk Usage Provision. 90% or more of your content on your website must be linked from an HTML or similarly coded web page where all content is freely available to the public. Your website consists of web pages of a standard design, essentially HTML based text and graphics. Downloadable files, media, streaming content or any file which consumes more than 500kb of space must not exceed 10% of your total used disk quota.
WordPress Usage & Modules. We do not allow any WordPress caching modules since they continually cause server overload problems and are only allowed on VPS or dedicated hosting.
iHostname has strict resource usage restrictions on Virtual Private Server (VPS) and Dedicated Server Web Hosting Services. These are designed to maintain the integrity, security and performance of our web servers. Failure to abide by these restrictions may result in account suspension or termination without refund.
Sales:
Sales Telephone No: 021 3123-1234
Sales Email Account: sales@ihostname.com
Support:
Support Telephone No: 021 3123-1234
Support Email Account: support@ihostname.com